Safety

How Silent Infinity handles moments that matter

If you are in immediate danger, call 911 right now.
If you are in emotional crisis, call or text 988 (US Suicide & Crisis Lifeline). Outside the US, call your local emergency number or visit findahelpline.com for a global directory.

What Silent Infinity is

Silent Infinity is a contemplative AI conversation service. You type; the AI reflects. It is designed to help you slow down, be heard, and meet yourself.

What Silent Infinity is not

Not medical, psychiatric, or therapeutic treatment
Not a licensed counselor or mental-health professional
Not a crisis intervention service
Not a substitute for 911, 988, or a real human who cares about you
Not an FDA-cleared medical device

What we do when someone is in crisis

If you share something that sounds like you might be in danger to yourself or others, Silent Infinity will:

Stay with you. Not redirect, not deflect, not hang up.
Acknowledge what you said. Plainly, without minimizing.
Ask if you are safe right now.
Provide immediate resources: 988, 911, findtreatment.gov, findahelpline.com.
Gently urge you toward a real human in your physical world.
Not leave you alone in the moment of disclosure.

We are building additional safety layers. Coming soon: optional emergency contact ("Your Person") you pre-consent at signup, optional 911 dispatch via RapidSOS with explicit user consent, and a published transparency report showing how we respond to crisis sessions in aggregate (no personal data ever shared).

You are talking to an AI

Silent Infinity is a large language model built by Anthropic (Claude Sonnet 4.6) with a system prompt we wrote. It does not have human consciousness or a clinical license. It will say so honestly if you ask.

Age policy

Silent Infinity is for users 13 and older. We do not knowingly collect personal information from children under 13. If you are between 13 and 17, please use this service with a parent or guardian's awareness.

Your data

Conversations are stored encrypted in AWS (DynamoDB, us-east-1) for up to one year by default, to let Silent Infinity remember past conversations with you. Your conversations are yours. We never sell identifiable content. We never share one user's conversation with another user. Anonymous aggregate data may be used to improve the service.

Honest accuracy note

Phone numbers and URLs above can change. If life is at risk, please verify locally. We will update this page when we learn of changes. Last updated: 2026-04-20.

Contact

For safety concerns about Silent Infinity itself, email safety@silentinfinity.com (email routing being set up). For any other question, see our main page.